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Introduction to HR Concepts
Course Introduction
Course Introduction (1:53)
Instructor Introduction (1:42)
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Lesson 01 - Human Resources Assistant Introduction
Human Resources Assistant (3:54)
Human Resources Assistant Introduction (0:21)
Human Resources Assistant (cont.) (4:26)
Potential Careers (Part 1) (1:11)
Potential Careers (Part 2) (0:53)
Potential Careers (Part 3) (1:18)
Employment Outlook (1:12)
Lesson 01 Review (0:58)
Review Questions
Lesson 02 - Attracting and Retaining Employees
Attracting and Retaining Employees (0:25)
Attracting and Retaining Employees (cont.) (4:04)
HRM Overview (5:12)
HR Planning (3:17)
Forecasting Demand (2:16)
Forecasting Supply (2:29)
Matching (1:40)
Matching (cont.) (3:49)
Cultural Diversity (Part 1) (3:15)
Cultural Diversity (Part 2) (3:50)
Cultural Diversity (Part 3) (3:47)
Demo - Diversity Survey (8:39)
Lesson 02 Review (0:35)
Review Questions
Lesson 03 - Recruiting, Selection and Orientation
Job Analysis (0:59)
Recruiting, Selection and Orientation (0:11)
Human Resources Assistant Job Responsibilities (1:12)
Demo - Application (19:37)
Demo - Bad Resume (4:44)
Demo - Good Resume (11:34)
Demo - Cover Letter (9:38)
Recruiting (0:49)
External Recruiting (1:17)
External Recruiting Advantages (1:36)
External Recruiting Disadvantages (1:17)
Internal Recruiting Advantages (2:06)
Internal Recruiting Disadvantages (0:38)
Selection (1:26)
Gathering Information (0:50)
Employment Tests (1:12)
Interviews (1:42)
Typical Interview Questions (2:38)
References (1:39)
Orientation (1:22)
Demo - Form I - 9 (16:57)
Demo - Form W - 9 (6:43)
Demo - Form W - 4 (10:09)
Demo - Form 1095 - B (6:41)
Compensation and Benefits (2:17)
Compensation Decisions (1:32)
Wage Level (1:49)
Wage Structure (2:24)
Individual Wage Specifics (1:05)
Comparable Worth (1:54)
Compensation Types (Part 1) (2:26)
Compensation Types (Part 2) (2:16)
Compensation Types (Part 3) (1:33)
Lesson 03 Review (0:45)
Review Questions
Lesson 04 - Training and Development
Personal and Professional Development (1:57)
Training and Development (0:12)
Rewards of Training and Development (3:31)
Analysis (1:34)
Methods (4:20)
Evaluation (2:48)
Demo - Training Evaluation Form (12:17)
Lesson 04 Review (0:58)
Review Questions
Lesson 05 - Performance Appraisal
Performance Appraisal (0:06)
Performance Appraisal (Cont.) (3:07)
Objective and Subjective Methods (2:18)
Sample Rating Scale (2:51)
Common Techniques (3:43)
Demo - Appraisal (14:27)
Performance Feedback (2:06)
Performance Feedback (cont.) (5:19)
Lesson 05 Review (1:02)
Review Questions
Lesson 06 - Legal Environment of HRM
National Labor Relations Act (Part 1) (0:26)
Legal Environment of HRM (0:31)
National Labor Relations Act (Part 2) (3:21)
National Labor Relations Act (Part 3) (2:24)
National Labor Relations Act (Part 4) (3:14)
National Labor Relations Act (Part 5) (1:56)
Labor -Management Relations Act (Part 1) (1:14)
Labor -Management Relations Act (Part 2) (1:49)
Labor -Management Relations Act (Part 3) (2:37)
Fair Labor Standards Act (0:35)
Child Labor (1:09)
Tip Credit and Enforcement (1:51)
FLSA Additional Information (1:36)
Equal Pay Act (1:37)
Civil Rights Act (0:50)
Age Discrimination in Employment Act (0:54)
Occupational Safety and Health Act (Part 1) (1:41)
Occupational Safety and Health Act (Part 2) (2:19)
Occupational Safety and Health Act (Part 3) (2:14)
Employment Retirement Income Security Act (1:22)
Affirmative Action (2:20)
Americans with Disabilities Act (1:19)
Americans with Disabilities Act (cont.) (1:58)
Lesson 06 Review (1:58)
Review Questions
Lesson 07 - Motivating Employees
Motivating Employees (0:31)
Motivation (1:44)
History (1:21)
Soldiering (1:25)
Scientific (3:39)
Scientific (cont.) (1:48)
Hawthorne (1:11)
Hawthorne (cont.) (1:42)
Maslow (1:28)
Maslow (cont.) (2:16)
Physiological Needs (0:37)
Safety Needs (1:03)
Social Needs (2:07)
Esteem Needs (4:45)
Maslow's Hierarchy of Needs (0:31)
Maslow’s New Pyramid (4:56)
Maslow’s New Pyramid (cont.) (0:53)
Herzberg (0:52)
Herzberg (cont.) (0:28)
Motivation -Hygiene Theory (1:21)
Using the Motivation -Hygiene Theory (2:13)
Theory X and Theory Y (1:17)
Theory X Assumptions (2:36)
Theory Y Assumptions (3:42)
Theory Z (0:39)
Type J Firm Characteristics (5:10)
Type A Firm Characteristics (3:43)
Type Z Firm Characteristics (6:06)
Reinforcement (3:44)
Reinforcement (cont.) (1:13)
Lesson 07 Review (1:47)
Review Questions
Lesson 08 - Contemporary Motivation Theory
Weakness of Maslow and Herzberg’s Theories (1:48)
Contemporary Motivation Theory (0:34)
Equity Theory (Part 1) (2:04)
Equity Theory (Part 2) (3:36)
Equity Theory (Part 3) (2:12)
Equity Theory (Part 4) (3:15)
Equity Theory (Part 5) (4:27)
Expectancy Theory (Part 1) (2:57)
Expectancy Theory (Part 2) (1:50)
Expectancy Theory (Part 3) (4:07)
Goal Setting Theory (3:28)
Goal Setting Theory (cont.) (1:12)
Lesson 08 Review (1:39)
Review Questions
Lesson 09 - Motivation Techniques
Management by Objectives (1:25)
Motivation Techniques (0:21)
Management by Objectives (cont.) (1:30)
Management by Objectives (cont.) (1:30)
Step 1 (1:29)
Step 2 (1:11)
Step 3 (1:43)
Step 4 and Step 5 (2:41)
Job Enrichment (2:21)
Job Enlargement (1:24)
Job Redesign (1:21)
Behavior Modification (1:40)
Behavior Modification (cont.) (3:03)
3 Step Process (3:00)
Flextime (3:20)
Flextime Schedule (3:04)
Part-Time (2:04)
Job Sharing (1:08)
Job Sharing (cont.) (3:18)
Telecommuting (2:17)
Telecommuting Employee (5:16)
Disadvantages (3:08)
Empowerment (3:30)
Employee Empowerment (2:38)
Lesson 09 Review (1:46)
Review Questions
Lesson 10 - Teams and Teamwork
Teams and Teamwork (0:35)
What is a Team? (2:00)
Problem Solving Teams (1:19)
Self Managed Work Teams (1:52)
Cross Functional Teams (2:05)
Virtual Teams (1:15)
Stages of Development (0:25)
Forming (0:39)
Forming (0:43)
Storming (0:57)
Norming (0:38)
Performing (1:07)
Adjourning (1:35)
Roles Within (3:29)
Team Cohesiveness (2:35)
Team Conflict (2:41)
Benefits and Limitations (1:38)
Review Questions
Course Closure (2:36)
Motivating Employees
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