Translate Voices to Requirements

Six Sigma Yellow Belt Masterclass : includes a YB project

Welcome: Six Sigma Yellow Belt: The Ultimate Six Sigma Certification

A quick note from the Authors
Welcome and Introduction to the Course (6:40)
Is Six Sigma Applicable in Every Situation? (10:20)
AIGPE Six Sigma Yellow Belt Certification Exam Guidelines (6:17)
Important! Additional Instructions (0:57)
Downloadable Resources

Introduction: Kaizen vs. Lean vs. Six Sigma - What is the difference?

Introduction: Kaizen vs. Lean vs. Six Sigma - What is the Difference? (0:32)
Differentiate between Kaizen, Lean and Six Sigma (5:24)
What is Sigma? (2:12)
Favorite Questions of Your Interviewer (2:14)
Conclusion: Kaizen, Lean, Six Sigma and Sigma (0:51)

Introduction: Six Sigma Methodologies and the Six Sigma DMAIC Roadmap

Introduction: Six Sigma Methodologies and the Six Sigma DMAIC Roadmap (1:24)
Different Methodologies of Six Sigma (3:59)
The 5 Phases & 15 Steps of a Six Sigma DMAIC Roadmap (3:09)
Your role as a Six Sigma Yellow Belt (2:17)
Favorite Questions of Your Interviewer (3:01)
Section Conclusion (0:55)

Define: Capture the Voice of Customer (VOC)

Introduction - Define Phase (1:39)
Introduction - Step 01 (0:31)
Capture the Voice of Customer (3:34)
Section Conclusion (0:43)
Quiz: Capture the Voice of Customer

Define: Translate Voices to Requirements

Section Introduction (0:43)
What are Needs and Requirements? (1:43)
Translate Voices to Requirements (3:38)
ACTIVITY: Evaluate Your VOC Translation (1:16)
ACTIVITY SOLUTION: Evaluate Your VOC Translation (3:55)
Section Conclusion (0:30)

Define: Create a Project Charter

Introduction - Step 02 (0:49)
The 5 Components of Your Project Charter (2:00)
Create Your Project Problem Statement (3:19)
ACTIVITY: Evaluate the Project Problem Statement (1:14)
ACTIVITY SOLUTION: Evaluate the Project Problem Statement (2:30)
Create Your Project Goal Statement (3:36)
Create Your Project Scope Statement (3:32)
Select Your Project Team (5:19)
Create Your Project Milestones (1:48)
ACTIVITY: Evaluate Your Project Charter (0:48)
ACTIVITY SOLUTION: Evaluate Your Project Charter (2:15)
Favorite Questions of Your Interviewer (2:21)
Section Conclusion (0:58)

Define: Create a SIPOC

Introduction - Step 03 (1:05)
Create SIPOC (4:57)
ACTIVITY: Create Your Own SIPOC (1:23)
ACTIVITY SOLUTION: Create Your Own SIPOC (1:38)
Favorite Questions of Your Interviewer (0:48)
Step 03 Wrap Up & Toll Gate Review Meetings (0:59)

Measure: Create a Process Map

Introduction - Measure Phase (1:55)
Introduction - Step 04 (0:52)
What are Process Maps? (1:47)
Examples of Commonly Used Flowchart Symbols (2:41)
Create Process Map (1:58)
Process Map Example (2:39)
Section Conclusion (0:40)
Quiz - Process Maps

Measure: Identify the 8 Wastes

Wastes: An Overview (2:31)
The First 3 Wastes (1:52)
The Next 3 Wastes (2:01)
The Final 2 Wastes (1:06)
What is DOWNTIME? (1:28)
ACTIVITY: Evaluate Wastes in Your Process (0:58)
ACTIVITY SOLUTION: Evaluate Wastes in Your Process (5:52)
Step 04 Wrap Up & What Next? (0:34)

Measure: Identify the Data Types

Introduction - Step 05 (1:12)
The Focus of Six Sigma (2:13)
How do you Classify Data? (3:51)
Examples of Data Types (2:26)
Favorite Questions of Your Interviewer (1:25)
What Next? (0:22)

Measure: Create a Data Collection Strategy (Part 01)

Section Introduction (1:07)
What is a Data Collection Plan? (1:47)
Grab Your Data (4:48)
Section Conclusion (0:30)

Measure: Create a Data Collection Strategy (Part 02)

What will you learn in this Section? (0:45)
What is Sampling and When is it Done? (2:07)
What are the different Sampling Methods? (2:07)
ACTIVITY: Evaluate the Sampling Method (0:39)
ACTIVITY SOLUTION: Evaluate the Sampling Method (2:16)
Section Conclusion (0:32)

Measure: Introduction to Minitab

Introduction to Minitab: A Super Statistical Software (1:59)
Is Minitab Better than other Statistical Softwares? (2:41)
How Minitab Works? (2:51)
Did You Hear about P-Value? (1:56)
Download Minitab (2:24)
Section Conclusion (0:28)

Measure: Identify the Data Characteristics

Introduction - Step 06 (1:31)
Why Should You Care about Identifying Data Characteristics? (1:45)
What is the Most Used Measure of Central Tendency? (3:36)
Which are Additional Measures of Central Tendency? (2:09)
What's Beyond Central Tendency? (2:07)
Calculate Mean, Median, Mode & Standard Deviation using Minitab (1:54)
ACTIVITY: Evaluate the Characteristics of Your Data (0:51)
ACTIVITY SOLUTION: Evaluate the Characteristics of Your Data (1:42)
Section Conclusion (0:27)

Measure: Check for Data Stability

Section Introduction (0:42)
What is Data Stability? (2:41)
Check Your Data: Is it Stable? (2:54)
ACTIVITY: Evaluate Your Project Data Stability Using Minitab (0:43)
ACTIVITY SOLUTION: Evaluate Your Project Data Stability Using Minitab (1:56)
Section Conclusion (0:43)

Measure: Identify Defects, Defectives, Opportunities For Error & Unit (DUDO)

Section Introduction (0:54)
Define Defects, Defectives, Opportunities for Error & Unit for Your Project (4:01)
ACTIVITY: Evaluate Defects, Defectives, Opportunities for Error & Unit (0:38)
ACTIVITY SOLUTION: Evaluate Defects, Defectives, Opportunities for Error & Unit (2:56)
Section Conclusion (0:25)

Measure: Identify the Process Capability

Section Introduction (0:54)
Identify Capability of Your Process (4:24)
ACTIVITY: Calculate Capability of Your Process (0:53)
ACTIVITY SOLUTION: Calculate Capability of Your Process (3:27)
Wrap Up Step 06 & Measure Phase (1:28)

Analyze: Identify the Trivial Many Root Causes

Introduction - Analyze Phase (2:03)
Introduction - Step 07 (2:03)
Review Your Process Maps (2:16)
Brainstorm the Root-Causes (4:32)
Create a Fishbone Diagram (4:30)
Effectively Use 5 Why Analysis (7:02)
ACTIVITY: Identify the Trivial Many Root-Causes for Your Project (1:17)
ACTIVITY SOLUTION: Identify the Trivial Many Root-Causes for Your Project (3:51)
Wrap Up Step 07 & What Next? (0:42)

Analyze: Ascertain Critical Root Causes

Introduction - Step 08 (0:44)
Create a Control Impact Matrix (5:20)
ACTIVITY: Create a Control Impact Matrix for Your Project (0:55)
ACTIVITY SOLUTION: Create A Control Impact Matrix (2:25)
Wrap Up Step 08 & What Next? (0:24)

Analyze: Identify Vital Few Root Causes using Basic Charts

Introduction - Step 09 (1:08)
Section Introduction (0:22)
Basic Chart # 1 on Minitab (3:07)
Basic Chart # 2 on Minitab (3:27)
Basic Chart # 3 on Minitab (3:59)
ACTIVITY: Use Basic Charts to Analyze Your Project Data on Minitab (1:03)
ACTIVITY SOLUTION: Use Basic Charts to Analyze Your Project Data on Minitab (6:29)
Section Conclusion (0:22)

Analyze: Identify Vital Few Root Causes using Graphical Techniques

Section Introduction (0:27)
Graphical Technique # 1 using Minitab (1:26)
Using Minitab to Create Graphical Technique # 01 (1:59)
Graphical Technique # 2 using Minitab (1:58)
Using Minitab to Create Graphical Technique # 02 (1:42)
ACTIVITY: Analyze Data Using Graphical Techniques for Your Project (0:55)
ACTIVITY SOLUTION: Analyze Data Using Graphical Techniques for Your Project (4:42)
What Next? (0:29)

Analyze: Identify Vital Few Root Causes using Additional Analysis Techniques

Section Introduction (0:36)
Additional Analysis Technique # 1 using Minitab (3:11)
Using Minitab to Create Additional Analysis Technique # 01 (2:49)
Additional Analysis Technique # 2 using Minitab (2:20)
Using Minitab to Create Additional Analysis Technique # 02 (2:35)
ACTIVITY: Analyze Your Project Data Using Additional Analysis Techniques (1:00)
ACTIVITY SOLUTION: Analyze Your Project Data Using Additional Analysis Technique (3:55)
Wrap Step 09 & Conclude Analyze Phase (1:16)

Improve: Generate, Prioritize & Select Potential Solutions

Introduction - Improve Phase (1:56)
Introduction - Step 10 (2:35)
Solution Generation Technique # 1 (1:42)
Solution Generation Technique # 2 (1:29)
Solution Generation Technique # 3 (2:25)
ACTIVITY: Find Solutions for Your Project (0:39)
ACTIVITY SOLUTION: Find Solutions for Your Project (3:08)
Prioritize and Select Solutions (1:41)
ACTIVITY: Prioritize and Select Solutions for Your Project (0:54)
ACTIVITY SOLUTION: Prioritize and Select Solutions for Your Project (2:40)
Wrap Up Step 10 & What Next? (0:36)

Improve: Pilot Solutions

Introduction - Step 11 (0:59)
Implement Pilot (3:25)
Favorite Questions of Your Interviewer (1:26)
Section Conclusion (0:17)

Improve: Perform a Risk Analysis

Section Introduction (0:38)
Perform Risk Analysis (2:52)
Section Conclusion (0:23)

Improve: Identify New Process Capability

Introduction - Step 12 (0:45)
Recall: Process Capability Analysis (1:14)
ACTIVITY: Identify New Process Capability of Your Project (0:49)
ACTIVITY SOLUTION: Identify New Process Capability of Your Project (2:29)
Wrap Up Step 12 & What Next? (1:06)

Control: Sustain Improvements using Control Charts

Introduction to Control Phase (2:03)
Introduction - Step 13 (3:00)
Introduction to Control Charts (2:09)
Differentiate Common Causes & Special Causes (1:51)
Create a Control Chart (3:06)
ACTIVITY: Create a Control Chart for Your Project (1:05)
ACTIVITY SOLUTION: Create a Control Chart for Your Project (1:51)
What Next? (0:22)

Control: Create a Control Plan

Create a Control Plan (2:09)
ACTIVITY: Create a Control Plan for Your Project (2:03)
ACTIVITY SOLUTION: Create a Control Plan for Your Project (1:10)
Section Conclusion (0:42)

Close: Replicate and Share Best Practices & Celebrate & Recognize Success

Introduction - Step 14 and Step 15 (0:58)
Introduce Step 14 and Key Actions (2:32)
Introduce Step 15 and Key Actions (3:43)
Section Conclusion (1:13)

Recap Section

Recap - All 5 Phases and 15 Steps (9:56)
Your Six Sigma Yellow Belt Project (3:48)
Yellow Belt Program Conclusion (1:53)
Post-Course Practice Quiz

AIGPE Six Sigma Yellow Belt Certification Exam Guidelines and Exam Link

Six Sigma Yellow Belt Certification Exam Requirements (5:51)
AIGPE Six Sigma Yellow Belt Certification Requirements (5:51)

Translate Voices to Requirements

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